| Installed Foxtrot, spinning wheel problem [message #1248] |
Tue, 27 July 2021 23:04  |
cjc
Messages: 2
Registered: July 2021
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Junior Member |
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Hi,
I am using FoxTrot Professional Search, version 7 on a Mac running Big Sur 11.4.
I had been using the program just fine, but due to an unrelated mishap, I needed to reinstall it.
Now, the app opens, but it is unresponsive (spinning multicolored wheel...)
Can someone help me diagnose the problem?
Thanks.
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| Re: Installed Foxtrot, spinning wheel problem [message #1253 is a reply to message #1248] |
Thu, 19 August 2021 12:21  |
FoxTrot Engineering
Messages: 406
Registered: April 2020
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Senior Member |
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If the problem still occurs (sorry for the late answer!), please open Activity Monitor (from /Applications/Utilities), type FoxTrot in the toolbar search field, select FoxTrot in the list and choose "sample process" from the wheel popup menu; then send us the result file. Thank you
Jérôme - FoxTrot Engineering
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