| Re: Please help me get my indexing started [message #1375 is a reply to message #1374] |
Mon, 28 February 2022 22:49   |
CTM info
Messages: 187
Registered: September 2009
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Senior Member |
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Hello,
First, we looked in detail and have found no pending message from February 24th. Which email address did you send it to please ? We need to follow up on this in case we are not receiving messages. We are the first ones to recognize when we are late in answering, but here the situation is different.
One question: have you restarted your Mac at all (if not: do so) and have you made sure, under Manage Indices, that the index you are trying to build is indeed configured with folders or presets of data to be indexed ? The situation you describe is one where the latter is undefined, or the registration was not complete after demo period expiration.
Kind regards,
jean michel/ctm qa
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