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Re: Indexing takes forever [message #1699 is a reply to message #1697]

Tue, 29 August 2023 15:44

CTM info
Messages: 179
Registered: September 2009

Senior Member

Hello,

First, one area of concern on our end - we have not a single pending message from your email address in our direct support queue. Although we can sometimes be delayed, we cannot answer what has not reached us.

This being said, in the case you mention, I would tend to suspect an issue with the NAS server or client which would be out of our court.

If you wish to regress this, try:

- copying the 600 messages to a local volume of yours first, and
- index the folder containing just the copied files.

Then we can know if the server/client I/O trips in the read, and/or whether FoxTrot chokes on a file.

Regards,

jean michel/ctm qa

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[Message index]

		Indexing takes forever By: Carfra on Mon, 28 August 2023 12:50
		Re: Indexing takes forever By: CTM info on Tue, 29 August 2023 15:44
		Re: Indexing takes forever By: Atlas on Thu, 12 October 2023 12:45

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