| Re: Foxtrot serial number has to be renewed? [message #2019 is a reply to message #2018] |
Sun, 02 August 2026 19:54  |
Atlas
Messages: 156 Registered: August 2009
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Senior Member |
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Thank you for the clarification. This is the first time I've seen this message, and it raised a lot of questions when I saw it for the first time. It might help to also include the following info in that pop-up screen, so that users are clear what's happening when they click "renew":
(1) The nature of the license they purchases, and whether it's perpetual or is it an annual subscription
(2) Any associated fee with renewing. Even if "no fee", it should be clear so that user is not in doubt.
(3) If possible, the general purpose of the annual renewal, and how it's necessary to improve user experience.
Thanks
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