| Re: Customer Service Problem [message #222 is a reply to message #219] |
Fri, 22 August 2014 17:42   |
Henry Stein
Messages: 4
Registered: August 2014
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Junior Member |
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Thank you for the explanation of the problem. I am puzzled about this since
no one else is having a problem reaching me via the att account. At the
moment I do not have the option of sending a private email on another
(non-gmail) server. However, if you send me an email at
and simply include the proper registration code,
that would be acceptable.
On Thursday, August 21, 2014 5:51:22 PM UTC-7, Henry Stein wrote:
>
> I upgraded to FoxTrot Pro 4 in May of 2014. In July, I installed the 5.0
> upgrade. However, I never received a new registration code. I contacted
> customer service over a month ago, and they promised to send a registration
> code. It never arrived, although I have contacted them several times. I'm
> hoping that someone in the service department reads this forum and corrects
> the problem. My "trial" period has run out and I am unable to update my
> index.
>
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