| Help! Haven't heard back from CTM [message #147] |
Wed, 21 August 2013 23:33  |
jeff_ross@netgainusa.
Messages: 7
Registered: November 2010
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Junior Member |
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Hi,
I've asked a few times over email for help, but I haven't heard from anyone
at CTM on this.
Had a hard drive crash. I bought a new drive and re-downloaded Foxtrot,
but now the trial version has expired and I don't wish to re-buy Foxtrot.
How can I accomplish this and what do I need to do?
Thanks
Jeff
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| Re: Help! Haven't heard back from CTM [message #149 is a reply to message #147] |
Thu, 22 August 2013 15:59  |
FoxTrot Engineering
Messages: 406
Registered: April 2020
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Senior Member |
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Jeff Ross wrote:
> Had a hard drive crash. I bought a new drive and re-downloaded Foxtrot,
> but now the trial version has expired and I don't wish to re-buy Foxtrot.
You can re-download version 4.5.2 from our web site. If you enable beta versions in the preferences, it will update to version 4.6b4. Both versions should work correctly, if you have any trouble please send us a detailed report of the problem.
Kind regards
Jérôme - CTM Engineering
------------------------------------------------------------ ---------
"It's so fast and the results so complete (on my early 2008 MacBook
Pro) that no other desktop search product is worth paying for."
FoxTrot Professional Search user comment on macupdate.com
Download a demo version from www.foxtrot.ch
------------------------------------------------------------ ---------
Jérôme - FoxTrot Engineering
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| Re: Help! Haven't heard back from CTM [message #332 is a reply to message #149] |
Tue, 13 October 2015 00:29 |
jeff_ross@netgainusa.
Messages: 7
Registered: November 2010
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Junior Member |
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Hello,
I had a drive swap over the weekend and again am encountering this problem. When I went to the CTM website to download 4.5.2, I received this error message:
Can you assist?
Thank you,
Jeff
Jeff Ross
NetGain
W: 818.532.7760
C: 310.709.4609
jeff_ross«~at~»netgainusa«|dot|»net
> On Aug 22, 2013, at 6:59 AM, FoxTrot Engineering wrote:
>
> Jeff Ross wrote:
>
>> Had a hard drive crash. I bought a new drive and re-downloaded Foxtrot,
>> but now the trial version has expired and I don't wish to re-buy Foxtrot.
>
> You can re-download version 4.5.2 from our web site. If you enable beta versions in the preferences, it will update to version 4.6b4. Both versions should work correctly, if you have any trouble please send us a detailed report of the problem.
>
> Kind regards
>
>
> Jérôme - CTM Engineering
>
>
> ------------------------------------------------------------ ---------
> "It's so fast and the results so complete (on my early 2008 MacBook
> Pro) that no other desktop search product is worth paying for."
> FoxTrot Professional Search user comment on macupdate.com
>
> Download a demo version from www.foxtrot.ch
> ------------------------------------------------------------ ---------
>
>
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| Re: Help! Haven't heard back from CTM [message #333 is a reply to message #332] |
Tue, 13 October 2015 10:09 |
Dan Cooper
Messages: 10
Registered: June 2015
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Junior Member |
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Jeff
This is an easy one and nothing to do with CTM
Your Mac has obviously had a new system and therefore by default is not allowing third party installers to run
Go to System Prefs then Security and Privacy
Click the General tab and then the Padlock bottom left. Put in your password
Now choose Allow apps downloaded from - Anywhere
Follow any prompts and then relock the padlock if you want to.
Your installer will now run - just an Apple thing to protect itself.
Screenshot attached
All the Best
Dan
Dan Cooper – Graphic Designer
The Partnership – Creative Communications
T: 01902 356285 | F: 01902 356288 | E: dan«|dot|»cooper«~at~»thepartnership«|dot|»cc
Gravel Hill House, Gravel Hill, Wombourne, South Staffordshire WV5 9HA
thepartnership.cc
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> On 12 Oct 2015, at 23:29, jeff_ross«~at~»netgainusa«|dot|»net wrote:
>
> Hello,
>
> I had a drive swap over the weekend and again am encountering this problem. When I went to the CTM website to download 4.5.2, I received this error message:
>
>
> Can you assist?
>
> Thank you,
> Jeff
>
> Jeff Ross
> NetGain
> W: 818.532.7760
> C: 310.709.4609
> jeff_ross«~at~»netgainusa«|dot|»net
>> On Aug 22, 2013, at 6:59 AM, FoxTrot Engineering <foxtrot-dev«~at~»ctmdev«|dot|»com > wrote:
>>
>> Jeff Ross wrote:
>>
>>> Had a hard drive crash. I bought a new drive and re-downloaded Foxtrot,
>>> but now the trial version has expired and I don't wish to re-buy Foxtrot.
>>
>> You can re-download version 4.5.2 from our web site. If you enable beta versions in the preferences, it will update to version 4.6b4. Both versions should work correctly, if you have any trouble please send us a detailed report of the problem.
>>
>> Kind regards
>>
>>
>> Jérôme - CTM Engineering
>>
>>
>> ------------------------------------------------------------ ---------
>> "It's so fast and the results so complete (on my early 2008 MacBook
>> Pro) that no other desktop search product is worth paying for."
>> FoxTrot Professional Search user comment on macupdate.com
>>
>> Download a demo version from www.foxtrot.ch
>> ------------------------------------------------------------ ---------
>>
>> --
>>
>> ---
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>> To unsubscribe from this group and stop receiving emails from it, send an email to foxtrot-search+unsubscribe«~at~»googlegroups«|dot|»com .
>> For more options, visit https://groups.google.com/groups/opt_out .
>
>
> --
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> To unsubscribe from this group and stop receiving emails from it, send an email to foxtrot-search+unsubscribe«~at~»googlegroups«|dot|»com .
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