| Re: Fox Trot Losing Indexing [message #463 is a reply to message #462] |
Tue, 24 January 2017 05:36   |
Benjamin Grandy
Messages: 3
Registered: January 2017
|
Junior Member |
|
|
Where in the help menu can I start a private support case? Sorry, I don't
see anything. I went to your website and its email form there, but haven't
heard anything back. Thanks!
On Friday, January 20, 2017 at 2:40:19 PM UTC-8, CTM Development wrote:
>
> Sir,
>
> Typically for searching volumes which are mounted remotely, folks tend to
> use FoxTrot Professional since it gives more flexibility for this type of
> usage scenario,
>
> Nevertheless there is no reason for which this should not work in Personal
> if the obvious is done - making sure that the remote volume is indeed
> mounted when searching. (In FoxTrot Pro you can add a separate index for
> such volumes for instance, and decide whether you are searching online
> content or not.)
>
> What exactly do you mean by "loses the information" ? The index ? The
> access to the indexed data ?
>
> When you look at your preferences then, are the folders from your remote
> volume grayed, as in off-line, or visible, or absent ?
>
> Suggest you follow up to this message in a private support case please
> (Help menu) so as not to burden list members with an individual case.
> Thanks,
>
> jean michel/ctm qa
>
> Jan 2017, at 22:23, Benjamin Grandy <bbgra...@gmail.com >
> wrote:
>
> I gave the trial version a try and it worked fine. Now that I've bought
> the personal addition, it keeps losing it's indexing.
>
> I'm using Foxtrot on one iMac to search the contents of a folder on
> another iMac. The file is shared through wifi with Apple File Sharing.
>
> Anyway, Foxtrot will index the file, and work. However, when the computer
> is shut down and restarted, Foxtrot loses the information and will not
> work. At which point, the file needs to be indexed again. As it takes
> quite a while to create the index, the current situation is unworkable.
>
> Any thoughts or suggestions appreciated.
>
> Thanks,
> Benjamin
>
>
>
>
|
|
|
|
] 
FoxTrot Search Forum
Search
Help
Members
Register
Login
Home
