| Re: Cannot download FoxTrot professional demo [message #621 is a reply to message #620] |
Wed, 04 October 2017 11:39   |
CTM Development
Messages: 57
Registered: April 2014
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Member |
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Good morning,
I’m sorry for the delay in responding in private email. Our queue is still being worked on.
The discounted upgrade from Personal to Pro is available to people who actually have *purchased* the Personal version first. If you see a higher price, it is because you have an unregistered personal version. Does that make sense ?
If you do own Foxtrot Personal search, kindly register it in the application before stepping up to Pro.
Thank you and best regards,
jean michel/ctm qa
> On Oct 4, 2017, at 10:24, Padraig O'Morain wrote:
>
> I have downloaded the unregistered personal version of FoxTrot and am interested in the €70 upgrade to the professional version which is offered in a popup in the personal version.
>
> When I click 'Download and install demo" it seems to download and then I get a message saying "An error occurred while downloading or installing an application." I have restarted my MacBook Pro but it makes no difference. Can you suggest a solution?
>
> When I clicked the 'upgrade now' button as an experiment the price that came up was $40 higher than the offer but that is another issue. Main issue is how to download and instal the demo.
>
> FoxTrot is a marvellous piece of software and I wish I had discovered it years ago.
>
> I have sent a couple of messages to FoxTrot support but with no reply. All help welcome.
>
> Padraig
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