| Re: Preview and View in Finder not working for 2 clients [message #785 is a reply to message #783] |
Tue, 03 July 2018 19:10   |
Michael McGrath
Messages: 7
Registered: June 2018
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Junior Member |
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Hi Jérôme,
I believe the File Sharing Integration is set properly, especially since
most clients are working normally. The fileserver does appear to be mounted
in the Finder, and the path appears to be the same on the client and the
server. I have tried ejecting and re-adding the fileserver, as well as
rebooting the client. The client still fails to load previews and only
shows plain text results.
Best,
Michael
On Tue, Jun 26, 2018 at 9:01 AM, FoxTrot Engineering wrote:[/color]
> The most frequent cause of this problem is a misconfiguration of "file
> sharing integration", in the sharing pane of the server. However, as some
> FoxTrot Pro clients are working correctly, this is probably not the case
> here.
>
> You can check if the fileserver is actually mounted in the Finder. If it
> is, then it is probable that it has been mounted to an unexpected path.
> Usually, rebooting the client machine should fix the issue. Or you can try
> to eject the fileserver, and mount it again.
>
> To check the mounted path of a fileserver, you can drag and drop (or copy
> and paste) a file from the server, to a *plain text* TextEdit window, or to
> a Terminal.app window. Sometimes, a server gets mounted to something like
> "/Volumes/My Server 1" instead of "/Volumes/My Server".
>
> And no, there is no need to rebuild the index in this case.
>
>
> Jérôme - CTM Engineering
>
>
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>
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> ------------------------------------------------------------ ---------
>
> Michael McGrath wrote:
>
>> Thank you for the advice! Question - the index is built on a Foxtrot
> Server
>> system, then shared over the network to this client. Should I still
> attempt
>> to rebuild the index at the client level, or on the server?
>> Michael
>>
>> On Thursday, June 21, 2018 at 2:06:39 PM UTC-7, foxtrot-search wrote:
>>>
>>> An idea indeed - this happens when FoxTrot no longer has access to the
>>> volume under the same file path that it was indexed under. This can
> occur
>>> if the mount point is different or named differently, or the source
> volume
>>> for the indexed data is unavailable when searching. You may want to
> verify
>>> accessibility of the data then rebuild the index from the client’s
> machine.
>>>
>>> On Jun 21, 2018, at 11:02 PM, Michael McGrath >> > wrote:
>>>
>>>> I have two users connected to our network server, and their previews
> are
>>>> not working, nor are they able to view in Finder from Foxtrot. I have
> tried
>>>> removing and reinstalling the client, other users are not having any
>>>> issues. Ideas?
>
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