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Re: Renew Serial Number? [message #1897 is a reply to message #1895] Thu, 30 January 2025 18:09 Go to previous messageGo to previous message
FoxTrot Engineering
Messages: 417
Registered: April 2020
Senior Member
Your serial number has not been renewed yet. You probably get the certificate error when clicking "renew"; and re-entering your current serial number does not renew it - it will sill expire in the coming weeks.

Could you open Safari, go to our contact page, then click the lock button in the toolbar, and click "show certificate"? The top list should show the trust chain of our certificate. It has been issued by the R11 Intermediate certificate authority, which should be trusted by the root certificate of macOS. You probably have some modified root certificate on your machine, which do not trust R11. Maybe you can contact your system administrator on this issue.

Thanks for the report


Jérôme - FoxTrot Engineering
 
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