| Re: Foxtrot Professional asks for username and password when searching "My Computer" [message #335 is a reply to message #334] |
Fri, 16 October 2015 01:51  |
jeff_ross@netgainusa.
Messages: 7
Registered: November 2010
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Junior Member |
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Hi Jerome,
I was able to successfully download 4.5.2, as that is the license version I purchased, but it’s not yet working. When I launch Foxtrot, I’m prompted to enter my registration code and email, but it I get this message box:
I’ve verified both the code and email are entered correctly. I just sent you the automated report as well. Restarting the Mac has not resolved the issue.
Thanks,
Jeff
> On Oct 13, 2015, at 2:11 AM, FoxTrot Engineering wrote:
>
> Drew wrote:
>
>> I have uninstalled and reinstalled Foxtrot Professional and every time the
>> machine does not have "My Computer" checked in search sources. When I try
>> to check it to add it so I can search, it asks for my credentials for my
>> local user account. I type it in and it does nothing.
>
> First, can you send us an automated report? To do this, press the command and option keys while launching FoxTrot Pro; check the "Force-quit agents, and send report" checkbox.
>
> Then, are you using version 5.5.1? If not, please install the update.
>
> Does restarting your Mac make a difference?
>
> You can also try to force-quit "FoxTrot Starter", using Activity Monitor.
>
>
>
> Jérôme - CTM Engineering
>
>
> ------------------------------------------------------------ ---------
> "Totally reliable; extremely robust full text search; fast display
> of results; capable of indexing huge document collections"
> FoxTrot Professional Search user comment on download.cnet.com
>
> Download a demo version from www.foxtrot.ch
> ------------------------------------------------------------ ---------
>
>
>
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