| Re: spontaneous logout [message #34 is a reply to message #33] |
Thu, 29 October 2009 16:32  |
whrose
Messages: 18
Registered: October 2009
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Junior Member |
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On Thu, Oct 29, 2009 at 4:02 PM, FoxTrot Engineering wrote:[/color]
>
> whrose wrote:
>
>> With the beta versions I have had (and reported here, without respons)
>> a small number of times that FTP would crash and take everything with
>> it, in the sense that it triggered a spontaneous (and certainly
>> unwanted) logout. I am quite paranoid about saving documents, so I
>> have not suffered terribly, but it is extremely annoying.
>
> If you get a system crash (or WindowServer crash or logout), there is a
> system problem; maybe FoxTrot is triggering it, but it is probably not
> itself the cause of the problem.
>
> Do you have some WindowServer crash log? You may find them in various
> locations in Console.app, depending of the Mac OS X version, but the
> most probable is
> /Library/Logs/CrashReporter
>
>
Attached.
> You previously reported a memory leak problem; in which process does it
> occur? (FoxTrot Pro, FTProFileIndexer, or FTFileCrawler?) Do you see
> some abnormal memory usage before the WindowServer crash (logout)?
>
> Is there a common pattern on your FoxTrot usage when these problems
> occur? Are you updating your index, what kind of searches are you doing,
> what kind of files are you displaying in FoxTrot?
>
> It happens when I am looking in the preview window through the documents
listed in FTP, or when I open them in separate FTP windows.
> What is your system configuration? Can you send me a screen shot of
> Activity Monitor showing an abnormal memory usage?
>
Unibody MacBook (no FireWire), 4GB RAM, 10.6.1.
Screen shot Activity Monitor: Attached
> After logging in again after FTP triggered a spontaneous logout (see
>> previous post) all the letters in a document displayed in the preview
>> window suddenly have become red (I tried to open a document in a
>> separate window in FTP to check whether that would be red as well, but
>> then the programme crashed).
>
> A "spontaneous logout" is a crash of Mac OS X's WindowServer; what
> caused this crash is probably also what causes the "red display"
> problem. At this point you should reboot your Mac.
> If the document displayed in red is the same document that caused the
> logout, it may be, at least partially, the cause of the logout (and
> maybe also the cause of the memory leaks). What kind of document is it
> (PDF, HTML, Word...)? Do you have any trouble when reading this document
> in another application (Preview, Safari, Textedit...)?
>
PDF mainly. It is not a specific document, it happens with different
documents, maybe they are somewhat big pdf documents (20+ MB).
> Jérôme - CTM Engineering
>
>
> ------------------------------------------------------------ ---------
> "I'd been using Entourage X ever since switching to Macs 2 years ago
> and was growing frustrated with its slow searches and increasing
> instability as my database grew. Decided to look for an alternative
> and tried Mail, MailSmith, Thunderbird and PowerMail. Settled on
> PowerMail and am extremely happy with this application."
> PowerMail user comment on www.versiontracker.com
>
>
> Download a demo version from www.ctmdev.com
> ------------------------------------------------------------ ---------
>
>
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