| Re: Fox Trot Losing Indexing [message #462 is a reply to message #461] |
Fri, 20 January 2017 23:40   |
CTM Development
Messages: 57
Registered: April 2014
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Member |
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Sir,
Typically for searching volumes which are mounted remotely, folks tend to use FoxTrot Professional since it gives more flexibility for this type of usage scenario,
Nevertheless there is no reason for which this should not work in Personal if the obvious is done - making sure that the remote volume is indeed mounted when searching. (In FoxTrot Pro you can add a separate index for such volumes for instance, and decide whether you are searching online content or not.)
What exactly do you mean by "loses the information" ? The index ? The access to the indexed data ?
When you look at your preferences then, are the folders from your remote volume grayed, as in off-line, or visible, or absent ?
Suggest you follow up to this message in a private support case please (Help menu) so as not to burden list members with an individual case. Thanks,
jean michel/ctm qa
Jan 2017, at 22:23, Benjamin Grandy wrote:
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> I gave the trial version a try and it worked fine. Now that I've bought the personal addition, it keeps losing it's indexing.
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> I'm using Foxtrot on one iMac to search the contents of a folder on another iMac. The file is shared through wifi with Apple File Sharing.
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> Anyway, Foxtrot will index the file, and work. However, when the computer is shut down and restarted, Foxtrot loses the information and will not work. At which point, the file needs to be indexed again. As it takes quite a while to create the index, the current situation is unworkable.
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> Any thoughts or suggestions appreciated.
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> Thanks,
> Benjamin
>
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