| Re: No search window [message #657 is a reply to message #655] |
Mon, 08 January 2018 15:48   |
Helen Gibbons
Messages: 1
Registered: January 2018
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Junior Member |
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Hi Jean-Michel
Thanks for your reply.
I have tried that. Before I installed a fresh download I dragged the app to trash and restarted, but I get the same problem.
Best wishes
Helen
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Helen Gibbons
T: +44 1273 470672 / +44 7876 231232
E: bizlang«~at~»mac«|dot|»com
W: www.bizlangeurope.com
> On 8 Jan 2018, at 14:35, CTM Development wrote:
>
> Hello,
>
> Hmm, it looks like your application is damaged. Try restarting downloading a fresh copy and replcing the existing install.
>
> Thank you and kind regards,
>
> jean michel/ctm qa
>
>> On Jan 8, 2018, at 11:17 AM, bizlang«~at~»mac«|dot|»com wrote:
>>
>> Hi
>>
>> I'm a licensed user of Foxtrot Personal Search. It has been running on a 12" Macbook.
>>
>> After updating to the latest version of Sierra, I was unable to open a search window. The search window appears very briefly and disappears. I've now updated to High Sierra and the problem remains. I have FT 6.0.2 build 1713. Selecting 'New Search Window' produces the same quick glimpse of a search window with the text 'No Items Selected', but the window disappears in a fraction of a second.
>>
>> The 'Enter registration code' line of the Foxtrot dropdown is active. Entering the correct code has no effect.
>>
>> Any help appreciated.
>>
>> Thanks.
>>
>>
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