| Re: Preview and View in Finder not working for 2 clients [message #781 is a reply to message #780] |
Thu, 21 June 2018 23:06   |
CTM info
Messages: 187
Registered: September 2009
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Senior Member |
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Sir,
An idea indeed - this happens when FoxTrot no longer has access to the volume under the same file path that it was indexed under. This can occur if the mount point is different or named differently, or the source volume for the indexed data is unavailable when searching. You may want to verify accessibility of the data then rebuild the index from the client’s machine.
Kind regards,
jean michel/ctm qa
> On Jun 21, 2018, at 11:02 PM, Michael McGrath wrote:
>
> I have two users connected to our network server, and their previews are not working, nor are they able to view in Finder from Foxtrot. I have tried removing and reinstalling the client, other users are not having any issues. Ideas?
>
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