| Re: Preview and View in Finder not working for 2 clients [message #782 is a reply to message #781] |
Fri, 22 June 2018 19:20   |
Michael McGrath
Messages: 7
Registered: June 2018
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Junior Member |
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Hello Jean Michel,
Thank you for the advice! Question - the index is built on a Foxtrot Server
system, then shared over the network to this client. Should I still attempt
to rebuild the index at the client level, or on the server?
Kind regards,
Michael
On Thursday, June 21, 2018 at 2:06:39 PM UTC-7, foxtrot-search wrote:
>
> Sir,
>
> An idea indeed - this happens when FoxTrot no longer has access to the
> volume under the same file path that it was indexed under. This can occur
> if the mount point is different or named differently, or the source volume
> for the indexed data is unavailable when searching. You may want to verify
> accessibility of the data then rebuild the index from the client’s machine.
>
> Kind regards,
>
> jean michel/ctm qa
>
> On Jun 21, 2018, at 11:02 PM, Michael McGrath > wrote:
>
> I have two users connected to our network server, and their previews are
> not working, nor are they able to view in Finder from Foxtrot. I have tried
> removing and reinstalling the client, other users are not having any
> issues. Ideas?
>
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