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Can't connect to the index "{index-name}" Protocol error [message #1767]

Thu, 01 February 2024 14:29

Grant Barrett
Messages: 36
Registered: October 2019

Member

Upon launching FTP, I'm getting the error

Can't connect to the index "{index-name}" Protocol error

where {index-name} is the actual name of the index. Any idea what that might be? I'd hate to have to rebuild this particular one.

[Updated on: Thu, 01 February 2024 14:29]

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Re: Can't connect to the index "{index-name}" Protocol error [message #1768 is a reply to message #1767]

Tue, 06 February 2024 16:10

CTM info
Messages: 189
Registered: September 2009

Senior Member

The first thing to try in a case like this would be to restart your Mac.

If the problem persists, try closing and reopening the index from the Manages Indices window.

If all else fails, quit and relaunch FoxTrot Pro with the option and command keys pressed, then rebuild indices from the FoxTrot First Aid dialog.

Regards,

jean michel/ctm qa

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