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PM 6.2.1 crashes upon launch [message #177] Fri, 16 May 2014 17:25 Go to next message
Steve Berlin
Messages: 8
Registered: May 2013
Junior Member
Hello-

After working somewhat flawlessly for years PM now won't work at all- it
goes to beachball upon receiving the 1st email and necessitates a Force
Quit. Any ideas on how to erase and reinstall? What Library files get
trashed?
Re: PM 6.2.1 crashes upon launch [message #178 is a reply to message #177] Sat, 17 May 2014 00:26 Go to previous messageGo to next message
CTM Development
Messages: 57
Registered: April 2014
Member
Hello,

After making a backup of your PowerMail Files folder, try holding the option and command keys upon launching and clicking all options on.

Regards,

jean michel/ctm qa

On May 16, 2014, at 5:25 PM, Steve Berlin wrote:

> Hello-
>
> After working somewhat flawlessly for years PM now won't work at all- it goes to beachball upon receiving the 1st email and necessitates a Force Quit. Any ideas on how to erase and reinstall? What Library files get trashed?
>
>
Re: PM 6.2.1 crashes upon launch [message #179 is a reply to message #178] Sat, 17 May 2014 01:32 Go to previous messageGo to next message
Steve Berlin
Messages: 8
Registered: May 2013
Junior Member
I've done that

> On May 16, 2014, at 3:26 PM, CTM Development wrote:
>
> Hello,
>
> After making a backup of your PowerMail Files folder, try holding the option and command keys upon launching and clicking all options on.
>
> Regards,
>
> jean michel/ctm qa
>
>> On May 16, 2014, at 5:25 PM, Steve Berlin wrote:
>>
>> Hello-
>>
>> After working somewhat flawlessly for years PM now won't work at all- it goes to beachball upon receiving the 1st email and necessitates a Force Quit. Any ideas on how to erase and reinstall? What Library files get trashed?
>>
>>
>
>
Re: PM 6.2.1 crashes upon launch [message #238 is a reply to message #177] Sat, 27 September 2014 01:07 Go to previous message
Steve Berlin
Messages: 8
Registered: May 2013
Junior Member
And now the same problem- only this time all the inbuilt repairs are not
working at all.



On Friday, May 16, 2014 8:25:30 AM UTC-7, Steve Berlin wrote:
>
> Hello-
>
> After working somewhat flawlessly for years PM now won't work at all- it
> goes to beachball upon receiving the 1st email and necessitates a Force
> Quit. Any ideas on how to erase and reinstall? What Library files get
> trashed?
>
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