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doesn't remember registration [message #486] Wed, 22 February 2017 20:51 Go to next message
Claudia Dose
Messages: 3
Registered: February 2017
Junior Member
Foxtrot professional search (on a group licence) doesn't take registration
code and keeps asking me every time i open it.
What to do?

Regards
Claudia
Re: doesn't remember registration [message #487 is a reply to message #486] Wed, 22 February 2017 20:52 Go to previous messageGo to next message
Claudia Dose
Messages: 3
Registered: February 2017
Junior Member
I am on a Mac btw.

On Wednesday, February 22, 2017 at 11:51:41 AM UTC-8, Claudia Dose wrote:
>
> Foxtrot professional search (on a group licence) doesn't take registration
> code and keeps asking me every time i open it.
> What to do?
>
> Regards
> Claudia
>
Re: doesn't remember registration [message #488 is a reply to message #486] Thu, 23 February 2017 09:48 Go to previous messageGo to next message
FoxTrot Engineering
Messages: 348
Registered: April 2020
Senior Member
Claudia Dose wrote:

> Foxtrot professional search (on a group licence) doesn't take registration
> code and keeps asking me every time i open it.
> What to do?

Do you get an error when you re-enter your license code? If so, make sure the FoxTrot version matches the license version you have, and make sure you do not try using FoxTrot Personal with a Professional version.

If there is no error, but FoxTrot asks again for the registration code when you relaunch it, does it work without limitation, or are some features disabled? If it is fully working, there is a situation where this can happen: if another dialog is shown at startup (typically, a warning about the "exact searches" or "regular expression" search operators), then the way FoxTrot is initialized is slightly modified, and it may erroneously prompt for your registration code. You can ignore this dialog.


Jérôme - CTM Engineering


------------------------------------------------------------ ---------
"FoxTrot Personal Search provides the best results for file retrieval
that I have found on the Mac; especially in cases where I have many files
of the same subject matter and keywords."
FoxTrot Personal Search user comment on macupdate.com

Download a demo version from www.foxtrot.ch
------------------------------------------------------------ ---------


Jérôme - FoxTrot Engineering
Re: doesn't remember registration [message #489 is a reply to message #488] Thu, 23 February 2017 21:13 Go to previous message
Claudia Dose
Messages: 3
Registered: February 2017
Junior Member
License and version match, and i only have the professional version, I get
a confirmation that thanks me for registering. There is another dialog
about "exact searches" popping up at the same time. I haven't noticed any
features disabled.
So, I will just ignore the dialog and see what happens. Lets hope i don't
have to keep registering and it will still work.

Thank you
Claudia


On Thu, Feb 23, 2017 at 12:48 AM, FoxTrot Engineering <
foxtrot-dev«~at~»ctmdev«|dot|»com> wrote:

> Claudia Dose wrote:
>
>> Foxtrot professional search (on a group licence) doesn't take registration
>> code and keeps asking me every time i open it.
>> What to do?
>
> Do you get an error when you re-enter your license code? If so, make sure
> the FoxTrot version matches the license version you have, and make sure you
> do not try using FoxTrot Personal with a Professional version.
>
> If there is no error, but FoxTrot asks again for the registration code
> when you relaunch it, does it work without limitation, or are some features
> disabled? If it is fully working, there is a situation where this can
> happen: if another dialog is shown at startup (typically, a warning about
> the "exact searches" or "regular expression" search operators), then the
> way FoxTrot is initialized is slightly modified, and it may erroneously
> prompt for your registration code. You can ignore this dialog.
>
>
> Jérôme - CTM Engineering
>
>
> ------------------------------------------------------------ ---------
> "FoxTrot Personal Search provides the best results for file retrieval
> that I have found on the Mac; especially in cases where I have many files
> of the same subject matter and keywords."
> FoxTrot Personal Search user comment on macupdate.com
>
> Download a demo version from www.foxtrot.ch
> ------------------------------------------------------------ ---------
>
>
>
> --
>
> ---
>
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