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need help creating 1st index: options grayed out [message #573] Thu, 13 July 2017 17:58 Go to next message
kspope
Messages: 1
Registered: July 2017
Junior Member
Upgraded to Foxtrot Pro 6 on my MacBook Pro (15-inch, 2017) running Sierra
10.12.5, but can't find a way to specify a file to index. When I go to
"manage indices" and hit the "+" to add a file, the options ("New index" &
"Open index" are grayed out). I sent a request to Foxtrot Pro support but
no reply. I'd appreciate any suggestions on what I'm doing wrong. Thanks!
Ken
Re: need help creating 1st index: options grayed out [message #575 is a reply to message #573] Fri, 14 July 2017 16:10 Go to previous message
FoxTrot Engineering
Messages: 383
Registered: April 2020
Senior Member
kspope«~at~»gmail«|dot|»com wrote:

> When I go to
> "manage indices" and hit the "+" to add a file, the options ("New index" &
> "Open index" are grayed out).

Try to reboot you Mac. If the problem persists, you can try FoxTrot First Aid, by pressing the command and option keys while launching FoxTrot Pro; check the "Force-quit agents, and send report" checkbox. This might fix the problem, and will send us a detailed report.

Jérôme - CTM Engineering


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Jérôme - FoxTrot Engineering
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