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Cannot download FoxTrot professional demo [message #620] Wed, 04 October 2017 10:24 Go to next message
Padraig O'Morain
Messages: 3
Registered: October 2017
Junior Member
I have downloaded the unregistered personal version of FoxTrot and am
interested in the €70 upgrade to the professional version which is offered
in a popup in the personal version.

When I click 'Download and install demo" it seems to download and then I
get a message saying "An error occurred while downloading or installing an
application." I have restarted my MacBook Pro but it makes no difference.
Can you suggest a solution?

When I clicked the 'upgrade now' button as an experiment the price that
came up was $40 higher than the offer but that is another issue. Main issue
is how to download and instal the demo.

FoxTrot is a marvellous piece of software and I wish I had discovered it
years ago.

I have sent a couple of messages to FoxTrot support but with no reply. All
help welcome.

Padraig

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Re: Cannot download FoxTrot professional demo [message #621 is a reply to message #620] Wed, 04 October 2017 11:39 Go to previous messageGo to next message
CTM Development
Messages: 57
Registered: April 2014
Member
Good morning,

I’m sorry for the delay in responding in private email. Our queue is still being worked on.

The discounted upgrade from Personal to Pro is available to people who actually have *purchased* the Personal version first. If you see a higher price, it is because you have an unregistered personal version. Does that make sense ?

If you do own Foxtrot Personal search, kindly register it in the application before stepping up to Pro.

Thank you and best regards,

jean michel/ctm qa

> On Oct 4, 2017, at 10:24, Padraig O'Morain wrote:
>
> I have downloaded the unregistered personal version of FoxTrot and am interested in the €70 upgrade to the professional version which is offered in a popup in the personal version.
>
> When I click 'Download and install demo" it seems to download and then I get a message saying "An error occurred while downloading or installing an application." I have restarted my MacBook Pro but it makes no difference. Can you suggest a solution?
>
> When I clicked the 'upgrade now' button as an experiment the price that came up was $40 higher than the offer but that is another issue. Main issue is how to download and instal the demo.
>
> FoxTrot is a marvellous piece of software and I wish I had discovered it years ago.
>
> I have sent a couple of messages to FoxTrot support but with no reply. All help welcome.
>
> Padraig
> --
>
> ---
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> To unsubscribe from this group and stop receiving emails from it, send an email to foxtrot-search+unsubscribe«~at~»googlegroups«|dot|»com.
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Re: Cannot download FoxTrot professional demo [message #623 is a reply to message #620] Wed, 04 October 2017 16:27 Go to previous messageGo to next message
Padraig O'Morain
Messages: 3
Registered: October 2017
Junior Member
Thanks for that information. Is that why I couldn't download the demo or
should I have been able to do that?
Padraig

On Wednesday, October 4, 2017 at 9:24:14 AM UTC+1, Padraig O'Morain wrote:
>
> I have downloaded the unregistered personal version of FoxTrot and am
> interested in the €70 upgrade to the professional version which is offered
> in a popup in the personal version.
>
> When I click 'Download and install demo" it seems to download and then I
> get a message saying "An error occurred while downloading or installing an
> application." I have restarted my MacBook Pro but it makes no difference.
> Can you suggest a solution?
>
> When I clicked the 'upgrade now' button as an experiment the price that
> came up was $40 higher than the offer but that is another issue. Main issue
> is how to download and instal the demo.
>
> FoxTrot is a marvellous piece of software and I wish I had discovered it
> years ago.
>
> I have sent a couple of messages to FoxTrot support but with no reply. All
> help welcome.
>
> Padraig
>

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Re: Cannot download FoxTrot professional demo [message #624 is a reply to message #623] Fri, 06 October 2017 18:07 Go to previous messageGo to next message
FoxTrot Engineering
Messages: 384
Registered: April 2020
Senior Member
Padraig O'Morain wrote:

> Thanks for that information. Is that why I couldn't download the demo or
> should I have been able to do that?

Downloading the demo version of FoxTrot Pro from FoxTrot Personal is currently broken; sorry for this, and thanks for reporting it.


Jérôme - CTM Engineering


------------------------------------------------------------ ---------
"Powermail's search capabilities, already mind-boggling fast, seem to
be even faster. You'll never say "I think I have that in an email
somewhere," ever again. Because, you'll know in a half second."
PowerMail user comment on www.versiontracker.com


Download a demo version from www.ctmdev.com
------------------------------------------------------------ ---------


Jérôme - FoxTrot Engineering
Re: Cannot download FoxTrot professional demo [message #625 is a reply to message #624] Sat, 07 October 2017 21:20 Go to previous message
Padraig O'Morain
Messages: 3
Registered: October 2017
Junior Member
Thanks. I've downloaded the pro version now and will buy it. Great program.
P


www.padraigomorain.com
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On 6 October 2017 at 17:07, FoxTrot Engineering
wrote:

> Padraig O'Morain wrote:
>
>> Thanks for that information. Is that why I couldn't download the demo or
>> should I have been able to do that?
>
> Downloading the demo version of FoxTrot Pro from FoxTrot Personal is
> currently broken; sorry for this, and thanks for reporting it.
>
>
> Jérôme - CTM Engineering
>
>
> ------------------------------------------------------------ ---------
> "Powermail's search capabilities, already mind-boggling fast, seem to
> be even faster. You'll never say "I think I have that in an email
> somewhere," ever again. Because, you'll know in a half second."
> PowerMail user comment on www.versiontracker.com
>
>
> Download a demo version from www.ctmdev.com
> ------------------------------------------------------------ ---------
>
> --
>
> ---
>
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