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Search Pro Server and Client - Unable to Reveal or Open remote files from Main index [message #87] Thu, 14 February 2013 18:55 Go to next message
roly west
Messages: 1
Registered: February 2013
Junior Member
While it's possible to Open local files into a default application, or to
Reveal them in Finder, I can't seem to Open or Reveal remote files on
Network drives - the buttons are greyed out.

Am I doing something wrong?

R
Re: Search Pro Server and Client - Unable to Reveal or Open remote files from Main index [message #88 is a reply to message #87] Tue, 19 February 2013 15:02 Go to previous message
FoxTrot Engineering
Messages: 348
Registered: April 2020
Senior Member
roly west wrote:

> While it's possible to Open local files into a default application, or to
> Reveal them in Finder, I can't seem to Open or Reveal remote files on
> Network drives - the buttons are greyed out.

In order to open the indexed files from a client FoxTrot Pro, the files should be on a shared folder or volume, and FoxTrot Search Admin should have been correctly configured, in the "Sharing" pane:

- "File Sharing integration" should be checked

- "Shared folder" should be set to the volume or folder that is shared

- "Volume name" should be set to the name of the network drive corresponding to this shared folder, as it appears in the Finder on the client machines

- optionally, if the network drive may not have been previously mounted on the client machine, "Auto-mount URL" should be set to an URL that will mount this network drive.

Let me know if the problem persists


Jérôme - CTM Engineering


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Jérôme - FoxTrot Engineering
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