| Open/Reveal in Finder options are greyed out. [message #280] |
Wed, 11 March 2015 21:04  |
Kevin Walton
Messages: 1
Registered: March 2015
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Junior Member |
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Our IT guy at work has installed Foxtrot Server here, and it is fantastic
at helping me locate old archived items, however, I'm not able to open or
reveal the items in the Finder, I have to manually search for the items
following the path indicated on the bottom right of the screen.
When I right-click on any object, I see this:
Is there a way to fix this? I need to be able to get to these files quicker
than I am right now.
Thanks!
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| Re: Open/Reveal in Finder options are greyed out. [message #281 is a reply to message #280] |
Thu, 12 March 2015 09:10  |
FoxTrot Engineering
Messages: 384
Registered: April 2020
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Senior Member |
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Kevin Walton wrote:
> Our IT guy at work has installed Foxtrot Server here, and it is fantastic
> at helping me locate old archived items, however, I'm not able to open or
> reveal the items in the Finder, I have to manually search for the items
> following the path indicated on the bottom right of the screen.
The path to the file is usually different seen from the server, and seen from the client machines, because of file sharing settings. Your IT guy probably needs to adjust the sharing settings in FoxTrot Admin, so the path can be automatically "translated" to be resolved on the client machines.
Basically, he should check the "File sharing integration" checkbox, and make sure that "Shared folder" and "Volume name" are correctly set.
For example, if the path of the file seen from the server is "/Users/Shared/CorporateServer/foo/bar", and the same file is seen on the client as "/Volumes/The Company/foo/bar" ("The Company" being shown as a mounted server), then "shared folder" should be "/Users/Shared/CorporateServer", and "volume name" should be "The Company".
Jérôme - CTM Engineering
------------------------------------------------------------ ---------
"Those things are GREAT. I never really knew I was missing them. Being
able to search using lax criteria such as "over 2 months old" and being
able to modify select subfolders real time is a very intuitive way to
search"
FoxTrot Personal Search review on www.softpedia.com
Download a demo version from www.foxtrot.ch
------------------------------------------------------------ ---------
Jérôme - FoxTrot Engineering
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