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Index failing to start, and it's not letting me rebuild [message #490] Tue, 07 March 2017 05:05 Go to next message
Luke Thompson
Messages: 3
Registered: July 2016
Junior Member
When I try to click on the index to search I get the following message.

The “Main Index” index previously failed to start. Do you want to rebuild
it? ["Main Index" is what I named the index.]

If I press "start" at this point I get the following message:

*An error occurred when starting the index “Main Index”. *File
permissions error.


If I instead press "rebuild" rather than "start," I get the same message,
i.e.:


*An error occurred when starting the index “Main Index”. *File
permissions error.

I'm running Foxtrot Professional Version 5.7 build 1436 on a Mac (macOS
Sierra v. 10.12.3).


Any suggestions?



Luke Thompson

Red Hook, New York


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Re: Index failing to start, and it's not letting me rebuild [message #491 is a reply to message #490] Tue, 07 March 2017 10:11 Go to previous message
FoxTrot Engineering
Messages: 406
Registered: April 2020
Senior Member
Luke Thompson wrote:

> If I press "start" at this point I get the following message:
>
> *An error occurred when starting the index “Main Index”. *File
> permissions error.

Did you check in the Finder that you have read and write permissions on your index file? It is located, by default, in {home folder}/Library/FoxTrot. Press the option key when using the Finder's "Go" menu in order to see this Library folder.

Jérôme - CTM Engineering


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Jérôme - FoxTrot Engineering
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