| Whats the latest version a 5.1 key can support? [message #830] |
Fri, 14 December 2018 02:43  |
Mark Heath
Messages: 5
Registered: August 2016
|
Junior Member |
|
|
Our search server keeps prompting to upgrade and I think someone accidently
did because our server now says it's unregistered and I'm trying to either
find our key (which I think Microsoft Outlook has archived into oblivion)
or try and downgrade to a version which works with our key.
I think we have a key for 5.1 and our server has upgraded to 5.7.
Do I need to;
1) find the key again and register this version.
2) find an installer and downgrade to 5.1
Thanks
|
|
|
|
| Re: Whats the latest version a 5.1 key can support? [message #832 is a reply to message #830] |
Fri, 14 December 2018 10:13  |
CTM info
Messages: 171
Registered: September 2009
|
Senior Member |
|
|
Hello,
Given the admin and serial number issues you are encountering, I would recommend that you reinstall completely the version of software (server and admin) corresponding to your serial number.
For follow-ups to this, please contact us using direct email (using the application’s Help menu) rather than the group, thank you.
jean michel/ctm qa
> On Dec 14, 2018, at 2:43 AM, Mark Heath wrote:
>
> Our search server keeps prompting to upgrade and I think someone accidently did because our server now says it's unregistered and I'm trying to either find our key (which I think Microsoft Outlook has archived into oblivion) or try and downgrade to a version which works with our key.
>
> I think we have a key for 5.1 and our server has upgraded to 5.7.
>
> Do I need to;
> 1) find the key again and register this version.
> 2) find an installer and downgrade to 5.1
>
> Thanks
>
> --
>
> ---
> You received this message because you are subscribed to the Google Groups "foxtrot-search" group.
> To unsubscribe from this group and stop receiving emails from it, send an email to foxtrot-search+unsubscribe«~at~»googlegroups«|dot|»com .
> For more options, visit https://groups.google.com/d/optout .
--
---
|
|
|
|
] 
FoxTrot Search Forum
Search
Help
Members
Register
Login
Home
