| Re: spontaneous logout [message #33 is a reply to message #31] |
Thu, 29 October 2009 16:02   |
FoxTrot Engineering
Messages: 385
Registered: April 2020
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Senior Member |
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whrose wrote:
> With the beta versions I have had (and reported here, without respons)
> a small number of times that FTP would crash and take everything with
> it, in the sense that it triggered a spontaneous (and certainly
> unwanted) logout. I am quite paranoid about saving documents, so I
> have not suffered terribly, but it is extremely annoying.
If you get a system crash (or WindowServer crash or logout), there is a
system problem; maybe FoxTrot is triggering it, but it is probably not
itself the cause of the problem.
Do you have some WindowServer crash log? You may find them in various
locations in Console.app, depending of the Mac OS X version, but the
most probable is
/Library/Logs/CrashReporter
You previously reported a memory leak problem; in which process does it
occur? (FoxTrot Pro, FTProFileIndexer, or FTFileCrawler?) Do you see
some abnormal memory usage before the WindowServer crash (logout)?
Is there a common pattern on your FoxTrot usage when these problems
occur? Are you updating your index, what kind of searches are you doing,
what kind of files are you displaying in FoxTrot?
What is your system configuration? Can you send me a screen shot of
Activity Monitor showing an abnormal memory usage?
> After logging in again after FTP triggered a spontaneous logout (see
> previous post) all the letters in a document displayed in the preview
> window suddenly have become red (I tried to open a document in a
> separate window in FTP to check whether that would be red as well, but
> then the programme crashed).
A "spontaneous logout" is a crash of Mac OS X's WindowServer; what
caused this crash is probably also what causes the "red display"
problem. At this point you should reboot your Mac.
If the document displayed in red is the same document that caused the
logout, it may be, at least partially, the cause of the logout (and
maybe also the cause of the memory leaks). What kind of document is it
(PDF, HTML, Word...)? Do you have any trouble when reading this document
in another application (Preview, Safari, Textedit...)?
Jérôme - CTM Engineering
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Jérôme - FoxTrot Engineering
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