| Secondary Search not working! [message #406] |
Wed, 27 July 2016 17:44  |
Luke Thompson
Messages: 3
Registered: July 2016
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Junior Member |
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Currently using Foxtrot Professional, v. 5.5.5 build 1423 on a Mac (OS X El
Capitan v. 10.11.6). I am having a problem that I also encountered with
Foxtrot Personal Search, and that is that the secondary search (the
drop-down menu that displays the actual lines of text in which the search
terms appear, with the search terms highlighted) works for some files but
not for others. When it doesn't work, it simply displays a hyphen (rather
than the number of appearances in the text of the search terms), and when
clicked on, there is no drop down menu.
Does anyone know why this is? I thought it might be because the files
where too large. Some of the files are rather big—between 100 and 200
MB—but then it does work with some large files (even some larger than 400
MB), so it can't be the file size. I thought it could have something to do
with the number of appearances of a term, but that doesn't seem to make
sense, because the secondary search works with some files in which the
search term appears hundreds of times. Could it be that the index is too
large? It's currently 7.5 GB. But then this doesn't explain why the
secondary search works with some files and not with others. I updated the
entire index, so that can't be the problem. Almost all the files I'm
searching are in Japanese, but that shouldn't be in issue, as secondary
search works perfectly with many of these Japanese files. (And I should
mention that most of these files were created in the US, so it shouldn't be
an issue of encoding or, in the case of scans, the OCR method....though
perhaps the OCR method could be a factor).
I would appreciate any help on this matter that you might be able to offer.
And in case it's of use, here is a link
for an
example of a file that can be indexed but on which Foxtrot will not perform
a secondary search. (The file was too large to attach.)
Luke Thompson
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