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Re: Indexing Apple Email runs very slowly [message #484 is a reply to message #483] Mon, 20 February 2017 12:00 Go to previous messageGo to previous message
FoxTrot Engineering
Messages: 351
Registered: April 2020
Senior Member
Robert White wrote:

> After going out of Manage Indexes and back in,
> for the Mail index there are only two tabs - Configuration and Sharing.
> This has happened before - for the predefined index some of the tabs just
> don't appear. Why the Indexed Files tab showed up at first and not now I
> don't understand.

This happens when the indexer is busy, and can't answer to the application's administrative requests. The only thing you can do in this situation is click "Stop" to stop the indexer, which should eventually happen after a moment. However, when you start it again, it should resume indexing and may stop responding again, but you can probably click the "cancel" button (to abort indexing, without quitting the indexer) before this happens. Then you should be able to access the hogs list and the blacklisted files.

From the hogs list or from the blacklist, you can double click or right click an item to reveal it in the Finder, or to open it in its application (Mail, in your case). Maybe this will reveal that some messages are malformed and contain huge amount of encoded text? If not, here is something you can do which could help to understand what is happening:

- click "update" to update your index again
- in Activity Monitor, type "crawler" in the toolbar search field to focus on FoxTrot's crawler
- when this process starts using CPU, sample it.

You can take multiple samples at different times. Examining those samples could give me some information. I forgot to ask, but are you using some Mail plugins, like MailTags, or maybe some encryption plugins?

Jérôme - CTM Engineering

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Jérôme - FoxTrot Engineering
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