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Re: doesn't remember registration [message #488 is a reply to message #486] Thu, 23 February 2017 09:48 Go to previous messageGo to previous message
FoxTrot Engineering
Messages: 376
Registered: April 2020
Senior Member
Claudia Dose wrote:

> Foxtrot professional search (on a group licence) doesn't take registration
> code and keeps asking me every time i open it.
> What to do?

Do you get an error when you re-enter your license code? If so, make sure the FoxTrot version matches the license version you have, and make sure you do not try using FoxTrot Personal with a Professional version.

If there is no error, but FoxTrot asks again for the registration code when you relaunch it, does it work without limitation, or are some features disabled? If it is fully working, there is a situation where this can happen: if another dialog is shown at startup (typically, a warning about the "exact searches" or "regular expression" search operators), then the way FoxTrot is initialized is slightly modified, and it may erroneously prompt for your registration code. You can ignore this dialog.

Jérôme - CTM Engineering

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Jérôme - FoxTrot Engineering
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